Cancellation Policy

Pink Lake Tiny House - CANCELLATION POLICY

BOOKINGS

Full payment is required prior to confirmation of a booking. Bookings are required with 48 hours advance notice prior to the intended arrival time. We may be able to accommodate last minute bookings, but these are subject to availability and we suggest these are requested directly by phone.

 

PAYMENT

We require a full payment to secure the booking. This will be deducted from your credit card after we receive your booking request. Payment via a credit card incurs a 1.5% surcharge. Once payment is received we will send you an email confirmation of your booking within 24 hours and details before your intended stay.

 

CANCELLATION OF BOOKING

100% refund for any cancellations made due to Government restrictions imposed to prevent the spread of Covid-19.

Cancellations with advance notice of more than 14 days: we will issue or credit note or offer a full refund minus a $50 handling fee. Cancellations between 7-13 days: we will issue or credit note or offer refund of 50% of the booking amount. Cancellations within 7 days: no refund will be applicable.

No refunds are given on non-arrival or unused nights.

We will make every effort to ensure the property is available as booked. However, the owner reserves the right to make alterations to bookings due to unforeseen circumstances.