Cancellation Policy

Pink Lake Tiny House - CANCELLATION POLICY

BOOKINGS

Full payment is required prior to confirmation of a booking. Bookings are required with 48 hours advance notice prior to the intended arrival time. We may be able to accommodate last minute bookings, but these are subject to availability and we suggest these are requested directly by phone.

 

PAYMENT

We require a full payment to secure the booking. This will be deducted from your credit card after we receive your booking request. Payment via a credit card incurs a 1.5% surcharge. Once payment is received, we will send you a booking confirmation by email within 24 hours and check-in details prior to your intended stay.

 

CANCELLATION OF BOOKING

Revised booking dates will be considered for cancellations made due to Government imposed restrictions for preventing transmission of Covid-19.

Cancellations with advance notice of more than 14 days: we will issue or credit note or offer a full refund minus a $55 handling fee. Cancellations between 7-13 days: we will issue or credit note or offer refund of 50% of the booking amount. Cancellations within 7 days: no refund will be applicable.

No refunds are provided for no-shows or unused nights.

We will make every effort to ensure the property is available as booked. However, the owner reserves the right to make alterations to bookings due to unforeseen circumstances.